Keep Your Online Store at Its Best with Magento 2 Support

Embrace the potential of your online business with our expert team:

  • prevent technical glitches and bugs
  • get regular updates and improvements 
  • ensure ongoing development for growth

Reach out to us today for an expert consultation.

Keep Your Online Store at Its Best with Magento 2 Support

How can your store benefit from Magento support?

Ensure your online business remains rock-solid with a stable and well-functioning website.

Stable performance

Ensure your online business remains rock-solid with a stable and well-functioning website. It’s crucial for delivering a seamless shopping experience to your customers.

We protect your site from hacker attacks. These include DDOS assaults and malicious script injections.

Robust security

Safeguard your valuable online assets from potential threats. We protect your site from hacker attacks. These include DDOS assaults and malicious script injections.

Up-to-date stores have maximized performance and provide a competitive edge.

Always up-to-date

Keep your Magento store in sync with the latest updates and cutting-edge features. Up-to-date stores have maximized performance and provide a competitive edge.

Enjoy increased organic traffic, reduced bounce rates, and longer on-page user engagement.

Profitable returns

Enjoy increased organic traffic, reduced bounce rates, and longer on-page user engagement. A well-maintained site means more opportunities for conversion and revenue growth.

Increase your site's SEO-friendliness and secure those coveted top positions in search results.

Top search rankings

Increase your site’s SEO-friendliness and secure those coveted top positions in search results. When potential customers search for products, they’ll find you first.

What does a Magento website support include?

Magento version updates

Apply patches and upgrade your site to newer Magento releases.

Magento 2 extension configuration

Integrate, configure, and fine-tune extensions for your store.

Magento 2 performance tuning

Optimize database performance, code efficiency, and server configuration.

Security patches installation

Install essential security patches that shield your store from potential threats.

Extension
updates

Maintain extensions’ compatibility, fix any bugs, and add newly released features.

Magento 2 bug fixes and troubleshooting

Resolve bugs and errors that may negatively affect your website’s functionality.

Security maintenance & backups

Monitor security risks. Your website is protected against data loss.

Site health
check

Pinpoint areas for improvement to ensure your site runs at its very best.

Ongoing
development

Keep your online store competitive by adding features and refreshing the design.

Contact us today to explore how our Magento support and maintenance services can transform your online store.

Why Choose Alva Commerce?

Our company was born out of a shared vision to use 20-year experience in IT and eCommerce projects. We realized that the only way to drive change was by doing it ourselves, the right way.

Client orientation is our team’s primary focus. We consider business requests to provide the most effective and optimal end- to-end services.

Our 25+ web development experts have built trusting partnerships with clients from Sweden, Poland, the US, Canada.

Photo of Alva team members

By cooperating with us, you will get:

Reliable-tech-team

Expert Team

Professionals with 6+ years of IT engineering and eCommerce experience.

Reliable partner

Reliable partner

Our expertise is confirmed by the status of Magento and Salesforce partners.

Full-cycle services

Full-cycle services

We offer solutions that fulfill all your needs. We’ve got you covered from A to Z.

Transparency

We enforce collaboration with our clients through transparent communication.

People who make your business better
Pavlo Ihnatyo
Pavlo Ihnatyo
Backend Dev
Experience in: PHP, Magento 2, Laravel
Peter Markovych
Peter Markovych
Frontend Dev
Experience in: JavaScript, React, TypeScript, Magento 2
Alex Markovych
Alex Markovych
Frontend Dev
Experience in: JavaScript, React, TypeScript, Magento 2
Alex Burmey
Alex Burmey
Frontend Dev
Experience in: PHP, Magento 2, Laravel
Andrew Korposh
Andrew Korposh
Frontend Dev
Experience in: PHP, Magento 2, Laravel, JavaScript
Olga Matyashovska
Olga Matyashovska
Frontend Dev
Experience in: JavaScript, Magento 2
Viktor Zyazin
Viktor Zyazin
Frontend Dev
Experience in: PHP, Magento 2, Laravel, JavaScript

What Magento support packages do we offer?

At Alva Commerce, we understand that every business requires a tailored approach to its website. As a specialized Magento support agency, we offer four support packages with different levels of engagement and services. So you can select the one that meets your requirements and budget best.

Starter

Monthly retainer

20 hours

Quick onboarding

✔️

In-house magento experts

✔️

Priority support

✔️

Weekly reporting

Customer success manager

Resource allocation

Shared

Validity

1 month

Easy renewal

✔️

Magento security updates and patches

✔️

Extensions updates

✔️

Server updates

✔️

Server monitoring

Ongoing technical support

Marketing team support

Product and content managment support

Ongoing development

Small fixes and improvements

Quality assurance/ testing

Basic

Monthly retainer

40 hours

Quick onboarding

✔️

In-house magento experts

✔️

Priority support

✔️

Weekly reporting

✔️

Customer success manager

Resource allocation

Shared

Validity

1 month

Easy renewal

✔️

Magento security updates and patches

✔️

Extensions updates

✔️

Server updates

✔️

Server monitoring

Ongoing technical support

Marketing team support

Product and content managment support

Ongoing development

Small fixes and improvements

✔️

Quality assurance/ testing

Standard

Monthly retainer

80 hours

Quick onboarding

✔️

In-house magento experts

✔️

Priority support

✔️

Weekly reporting

✔️

Customer success manager

✔️

Resource allocation

Dedicated

Validity

1 month

Easy renewal

✔️

Magento security updates and patches

✔️

Extensions updates

✔️

Server updates

✔️

Server monitoring

✔️

Ongoing technical support

✔️

Marketing team support

Product and content managment support

Ongoing development

Small fixes and improvements

✔️

Quality assurance/ testing

✔️

Advanced

Monthly retainer

Custom

Quick onboarding

✔️

In-house magento experts

✔️

Priority support

✔️

Weekly reporting

✔️

Customer success manager

✔️

Resource allocation

Dedicated

Validity

1 month

Easy renewal

✔️

Magento security updates and patches

✔️

Extensions updates

✔️

Server updates

✔️

Server monitoring

✔️

Ongoing technical support

✔️

Marketing team support

✔️

Product and content managment support

✔️

Ongoing development

✔️

Small fixes and improvements

✔️

Quality assurance/ testing

✔️

Kick-start your Magento website support with Alva Commerce.

How it works with Alva Commerce

1

Get in touch with us

Your journey begins when you get in touch with our team. We’ll set up an initial interview, where we’re all ears, ready to listen to your concerns, questions, and any issues you’ve been experiencing with your website. This chat helps us understand your unique situation.

2

Select a support package

Based on the insights from our meeting, we’ll offer you a custom support package. We tailor our services to the level of support your website needs. Our team aligns the maintenance with your needs and budget.

3

Settle the legal work

Before we start work, we’ll take care of the necessary legal agreements and paperwork. This ensures transparency and clarity in our partnership, giving you peace of mind.

4

Provide access to our team

Granting the necessary access to our team lets us evaluate the scope of work and agree on a timeline that suits you. We’ll need to peek behind the scenes, gaining access to your hosting environment, codebase, and GitHub repository.

5

Prioritize the tasks

At this phase, we’ll work with you to identify any urgent issues that need immediate attention. This step ensures that we tackle the most pressing matters first.

6

Start regular support

Each month, we’ll proactively address your website’s needs. We’ll update Magento versions, configure extensions, and ensure security. Our team will also optimize performance and resolve any issues that may arise.

What our clients say about us

Vasily Klimko
Vasily Klimko
Web Strategist, SEOMO
The client has experienced zero downtimes and seen no bugs following the site’s migration, thanks to Alva Commerce’s exceptional work. The technically-proficient, dedicated team exhibits a keen understanding of the client’s needs and requirements, and their superb communication skills stand out.
Read More on Clutch
Riyaz Datoo
Riyaz Datoo
CEO, Crystallize It Inc
The website is secure and can support hundreds of thousands of transactions. Alva Commerce went above and beyond to meet all needs, while their superb organizational skills and willingness to work extra hours made them a reliable partner.
Read More on Clutch
Naveen Kuriakose
Naveen Kuriakose
Europe Lead of Salesforce Commerce Cloud, Wipro Limited
The website is secure and can support hundreds of thousands of transactions. Alva Commerce went above and beyond to meet all needs, while their superb organizational skills and willingness to work extra hours made them a reliable partner.
Read More on Clutch
Nazar Demkovych
Nazar Demkovych
Delivery Manager, Forbytes
Thanks to Alva Commerce, the client’s customer has launched their new flow on their website and has noticed an increase in traffic and online sales. They have also helped a customer update their Magento version to 2.4. Overall, the team consists of result-driven professionals that get the job done.
Read More on Clutch

Want to know more?

    Get in touch with us today!

    Are you looking for a tech partner that can offer optimal solutions that meet your budget and timeframes? We've got you covered. Fill out the form, and we will help you get your eCommerce business to the next level.