Case Study: EcoPros
Full-fledged CRM system from the scratch
Results
1000+
installers cooperating from all over Poland
100+
new registered customers each day
2
partnerships with top companies in the solar panel systems industry
About the Customer
EcoPros is a solar panel system that provides CRM software for renewable energy companies.
Industry
Selling solar panel systems with installation
Head Office
Warsaw, Poland
Team
30+ People
Challenge
The specifics of the business — the solar panel system — didn’t allow EсoPros to use templated CRM solutions. Instead, our client needed a full-fledged CRM system with custom features tailored to the current business demands.
Solution
After the consultation, the Alva team developed the CRM system from scratch. This solution covers task and quotes lists, email and SMS messaging, customers and installer profiles, and over 20 user types with unique permissions. The list of features includes:
Created from the scratch shop for installers
Flexible constructor for solar panel systems offers
Marketplace with already made offers
Task system for better department communication
Access for third-party companies that will use subdomain names
Companies that use their CRM system can sell leads
Timeline
2 years
Made by
6-8 people
Methodology
Scrum
Year
2019
Platform
Magento 2
Key Results
1000+
100+
2
Technologies and Tools
Technologies
Integrations
Analytics & Stats
