Case Study: EkoPros

Full-fledged CRM system from the scratch

Results

1000+

installers cooperating from all over Poland

100+

new registered customers each day

2

partnerships with top companies in the solar panel systems industry

About the Customer

EkoPros is a solar panel system that provides CRM software for renewable energy companies.

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Industry

Selling solar panel systems with installation

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Head Office

Warsaw, Poland

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Team

30+ People

Challenge

The specifics of the business — the solar panel system — didn’t allow EkoPros to use templated CRM solutions. Instead, our client needed a full-fledged CRM system with custom features tailored to the current business demands.

Solution

After the consultation, the Alva team developed the CRM system from scratch. This solution covers task and quotes lists, email and SMS messaging, customers and installer profiles, and over 20 user types with unique permissions. The list of features includes:

Created from the scratch shop for installers

Flexible constructor for solar panel systems offers

Marketplace with already made offers

Task system for better department communication

Access for third-party companies that will use subdomain names

Companies that use their CRM system can sell leads

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Timeline

2 years

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Made by

6-8 people

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Methodology

Scrum

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Year

2019

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Platform

Magento 2

Key Results

1000+
installers cooperating from all over Poland
100+
new registered customers each day
2
partnerships with top companies in the solar panel systems industry

Technologies and Tools

Technologies

Integrations

Analytics & Stats

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